Shipping policy

1. Order Processing Time

All orders are processed within 1–3 business days. You will receive another notification when your order has shipped.

Note: Processing includes order verification, quality check, and packaging. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

 

2. Shipping Estimates

We partner with global fulfillment centers to bring you the best prices. Depending on your location and the specific warehouse used (USA, Europe, or Asia), estimated delivery times are as follows:

 

Region	Estimated Delivery Time
United States	7–15 Business Days
United Kingdom / EU	7–12 Business Days
Canada / Australia	10–20 Business Days
Rest of World	15–30 Business Days

Please note that these are estimates. Factors such as customs clearance and local postal delays can occasionally extend these windows.

3. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Tracking information may take 2–5 days to update in the system after the shipping label is created.

4. Multiple Packages

To ensure you receive your items as quickly as possible, orders with multiple products may occasionally be shipped in separate packages. Do not be alarmed if one part of your order arrives before the other!

5. Customs, Duties, and Taxes

[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Incorrect Address Disclaimer

It is the buyer's responsibility to ensure that the shipping address is entered correctly. We move quickly to process and ship your orders, so there is a very small window to cancel or change your order. If you believe you have provided an incorrect shipping address, please contact us immediately at (petifystore231@gmail.com)